I've been using Think & Do for both my business and home for about 4 months now. T&D is definitely the best cleaning service that I've used (4th one that I've used). Never have had a complaint about something not being clean, they do a great job with being thorough with follow up, and communication has been clear and quick to respond to emails/phone calls.
I was introduced to Kristin and Think and Do Partners through my Chief Executive Officer who had been using Think and Do Partners personally. The best relationships are personal referrals. The Think and Do team understands this concept very well. When allowing someone to come into your home and serve as an extension of yourself, its more than the legal protection of bonding and contracts – you need to have trust, integrity and commitment to a continued level of support. In addition, if you need additional support, you need the relationship that it’s okay to ask. Think and Do Partners have always been open to helping me wherever they can, cleaning, running errands, coordinating contractors and taking me to the airport. They truly extend their support to “thinking about something and then doing it for me.” Because they always want to do the best job possible, they are also open to working with me to improve their support and make sure I am totally satisfied. It is truly a wonderful partnership and I am grateful that “Think and Do” are on my team.
Kristin and her team are a wonderful, trustworthy, skilled and dependable group that approaches things with the mantra “what can I do for YOU that would improve your quality of life”. Kristin is intelligent and reliable, carries a cell phone and is very accessible. My friends and family tell me I am too particular about my environment, but I do love a clean house and without Kristin and her team, I would be lost! I travel extensively and split much of my time between MI and the west coast where I have second home and it’s nice to never worry about my home here when I’m gone. Kristin checks on the house when I’m away for extended periods of time and reports on issues that have been taken care of. Kristin’s rates are very reasonable and like me, if you asked her other clients, I’m sure they would say they couldn’t live without her help. My only regret is that she can’t be here in Michigan and California at the same time to help manage my second home as well.
I have been a client of Think and Do for the past 4 years. During that time they have handled a variety of tasks for me. House cleaning, event planning, contractor/service appointments and last-minute errands. I work in a fast-paced environment. To come home after a long day and walk into a clean house is a wonderful stress-relieving event.
Your Think and Do Partner, in this short of time, has truly made a major impact of his [my elderly father’s] quality of life and he is trusting her and turning to her more each day and that is just a major relief for me. I am 100% satisfied with your service and look forward to working with you for a long time.
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